You Craft, Girl!'s Policies
I love my customers! I try to treat you as I'd like to be treated. I attempt to reply to messages in a timely manner, and to provide you with quality and handmade items to brighten your day!
Payment is by Paypal only. I make and ship items after payment has cleared. Paying by e-check will postpone your item being created and shipped, so please order well in advance.
Shipping Address I ship only to the address in Paypal, sorry no exceptions Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refund & Exchange Policy
I gladly accept returns and exchanges Just contact me within: 14 days of delivery Ship items back to me within: 30 days of delivery I don't accept cancellations But please contact me if you have any problems with your order. The following items can't be returned or exchanged... Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.