Wyldechilde Creations's Policies
Wyldechilde Creations accepts payments through Paypal. You can use PayPal without having a PayPal account. CUSTOM ORDERS: all custom orders must be paid for within 3 days of the item being finished and listed on Aftcra. Any special order item not paid within 3 days of listing will be removed from reserved status and placed in the shop as available to anyone. It's my goal to work comfortably with everyone so if you're going to need more time to pay for your custom order please make arrangements in advance of placing the order. Thank you for understanding.
U.S. destinations: $3.50 for the first bag & $0.75 for each add'l bag $4.25 for the first cloth & $2.00 for each add'l cloth FREE SHIPPING to U.S. for orders over $30. Canadian destinations: $8.25USD for first bag & $1.50USD for each add'l bag $10.50USD for first cloth & $3.50USD for each add'l cloth Everywhere else: $9.95USD for first bag & $1.75USD for each add'l bag $12.50USD for first cloth & $5.00USD for each add'l cloth Most orders ship within 1-3 days of receipt of payment. Some custom order items may have a slightly longer lead time. You’ll receive notification with a package tracking number when your order has shipped to keep you up-to-date. Items are usually shipped by USPS first class mail, which normally takes 3 to 7 days for delivery to most U.S. locations. International delivery times can range from less than a week to up to 4 weeks or more. Unfortunately USPS does not provide tracking information once your package leaves the United States. International orders can be sent by other carriers (FEDEX, etc.) that provide international tracking ability if you prefer, but this has a much higher cost to you (usually starting at $30.00 and up), so please contact me when you order if you would prefer this service and I can let you know the extra cost. Please be aware that for international destinations there is always the possibility the package may be held up in your country’s Customs which may add to your delivery time. It is also possible that Customs charges, import fees, handling fees, and taxes may be applied when your order arrives in your country. These extra fees are beyond my control and are the buyer's responsibility.
Refund & Exchange Policy
If you received damaged items: please let me know immediately with photos of the damaged items and damaged package so I can file for compensation by the post office or delivery company. Wyldechilde Creations bags come in many different sizes. The maximum size deck a bag will hold is clearly listed in the description of each bag. It's the responsibility of the buyer to CHECK the maximum deck size listed on the bag before purchase! No refunds will be given for bags purchased for decks larger than the maximum listed size. If you are not happy with your purchase for another reason, please contact me within 3 days after receiving your order and I will do my best to remedy the situation to both our satisfaction.
PLEASE READ: Wyldechilde Creations bags come in many different sizes so PLEASE CHECK the size listed in the first sentence on the bag you want before you buy! The maximum size deck a bag will hold is clearly listed in the description of each bag. The closed, empty size of a bag is not the size of the deck that bag will hold. If you see a bag you like but need a larger or smaller size, please contact me as I may be able to recreate the bag you want in the size you need.