Works of Heart XOX's Policies
Your happiness is our happiness. We aim for 100% customer satisfaction. The scarves we create are a labor of love, and we want to share them with the world. :-)
I accept all credit cards, including PayPal.
Scarves are shipped out within 2-5 days of receiving order. if I have a scarf already created and in stock, I can ship out same day. All are sent with tracking to assure they arrive safely.
Refund & Exchange Policy
Your satisfaction is absolutely guaranteed. We accept returns within 14 days, but only if the scarf has not been personalized with names or dates or place names. Any returned scarf must be sent to us with tracking to assure safe delivery. Upon receiving a scarf, we will either replace it with another you choose, or refund your money including postage with tracking. It is your choice
An additional way to reach us is through our email at WorksofHeartcreations@aol.com Thank You!! :-)