WoodWear by Andrea's Policies
Hello lovely shoppers! I started WoodWear by Andrea in 2010 and have been actively and successfully selling my products in stores, online, and at craft markets for 7 years! I am new to this site but a little Kentucky seller you can trust! My name is Andrea Gabhart(soon to be Payne) I'm the owner, designer, maker, shipper, and every other position that you can think of! :) I do everything myself and try my hardest to get orders made and shipped as quickly as I can. If you ever receive an item that is damaged or wrong I will 100% replace that item for you at no charge! I never want to disappoint a customer or fall short of what is my absolute best!
I am always open to different payments but I always accept the following: Credit Card PayPal Cash Check - When I have deposited it and the money is cleared will be when the product is shipped If you have a different form of payment you'd like to use, just reach out to me and I'm sure I can make it work! :)
I ship via USPS mainly but for larger items I sometimes use UPS I ALWAYS provide a tracking number and use PayPal's shipping services when I ship First Class to make sure there is always a way for you and I to track a package. I try and pick the cheapest shipping option for my customers so that you do not overpay! I offer FREE SHIPPING on all of my earrings! Instead of paying a large shipping fee, spoil yourself and get a second pair! Or heck make it three! ;) If you need something super fast I can always calculate a quicker shipping option and make that available.
Refund & Exchange Policy
If you are unhappy with an item, your item is damaged, or any other issue that may come up, I will always do whatever is needed to fix the situation and make sure that you are leaving you expereicne with my shop with a smile on your face and a product that you are happy with! Exchanges are not something I've really done but I am absolutely willing to work with you figure out the cheapest way of exchanging your item for us both.
I create every design myself and hand draw every design. I am always open to custom designs and orders! Message or e-mail me with your design idea and I can give you a quote!
E-mail - firstname.lastname@example.org