Women, Wine, and Words's Policies
PRODUCT INFORMATION I scan all my original artwork using a high-resolution scanner resulting in superior quality prints. The quality is so refined that it can be difficult to discern an original from a print without actually feeling the artwork itself. The originals can be defined by their tactile texture that is derived from applying numerous layers using the highest quality products. When I create products from the scanned original some loss of artwork may occur. I ensure that only incidental details are omitted for size constraints. This typically occurs when reducing a larger scan to a 3.5" x 5" print. At no time do I allow any of the wording or significant parts of my artwork to be removed for printing purposes. If I am unable to reduce an original to a note card size, I will not offer that item for sale. My artwork is protected under copyright law. Please do not use my images without my permission (thank you).
I am happy to accept Visa, Master Card, Discover Card, and Paypal. Payments are due before the product is shipped. If an order must be cancelled, you will be fully refunded as long as the cancellation has been made by email, prior to the item being produced and/or before the item has been shipped. If the cancellation is made after the item is shipped, I will gladly refund the price of the item after it has been returned, but shipping will not be refunded.
DOMESTIC SHIPPING All orders are carefully packaged and shipped within SEVEN business days (unless otherwise noted) once payment has been confirmed via PayPal. Please note, I ship once a week, usually Tuesdays or Thursdays. All orders are shipped via USPS, first class mail. I do allow for upgraded shipping but that must be paid, in full, before the product is shipped. Please be sure your shipping address is correct so that your package gets to you without delay. INTERNATIONAL SHIPPING International Shipping charges will be invoiced via PayPal. All international orders are carefully packaged and shipped via USPS within seven business days (unless otherwise noted) once payment has been confirmed via PayPal. Please note that once I ship the item via USPS, it can take up to 3 weeks for delivery. This time frame is out of my control and I sincerely apologize for the long delivery times. You are responsible for any custom/tax fees associated with your purchase. SHOP POLICIES For larger purchases (over $200.00) please email me prior to placing your orders. You will be quoted a cost for shipping to your location. If you would like to make a purchase at that time, you will be billed for your total order cost via a Paypal invoice. Orders will ship once payment has been received. I have delivery confirmation on all orders over $50 and I insure all items over $100. This is for my protection. If you are interested in extra insurance please contact me and I will send you an invoice for the extra amount. All custom order sales are final.
Refund & Exchange Policy
REFUNDS AND EXCHANGES I want you to be happy with your purchase. If there has been a mistake on my part I will work with you to correct the error. For any other issues, I'll be happy to speak with you regarding an exchange. Please contact me within seven days of receiving your order via my email. ORIGINAL ARTWORK I do not offer returns/exchanges for originals due to copyright issues.
You may contact me via my email: TJDinius@gmail.com or firstname.lastname@example.org