wiregems's Policies
Introduction
Buy with confidence--I have been in the business of handcrafting fine wearable art since 1984, with a little retail shop in historic Cocoa Village, Florida, and thousands of loyal and satisfied customers across the country, and now around the world!! I hand-select all of my stones and materials, and using wire, small hand pliers, and my fingers, create unique and individual pieces for those of you who are looking for "fabulous" and "eye-catching" rather than "ordinary" and "mass-produced". To pay with any major credit card through my own merchant account, you may call toll free 1-877-731-GEMS from 11 a.m. to 5 p.m. Eastern time any day except Tuesday. To use PayPal, my I.D. is wiregems [!at] bellsouth.net. To pay with a check or money order (by special arrangement only), send to Contemporary Concepts, 216 Brevard Ave., Cocoa, FL 32922. For US orders, I ship USPS first class mail, usually within 3 working days of payment being received. International orders usually ship on Tuesdays and Saturdays. If for some reason there is a significant delay, I will notify you by email. I have a little retail store where I sell my jewelry, with regular retail hours. That means that if you order or convo after 5:00 in the evening, I won't respond until the next day. Unless it's Monday night, in which case I won't respond until Wednesday because my day off it Tuesday and I never look at emails on Tuesdays. Then of course I'm totally backed up on Wednesday mornings--usually 200 emails to wade through (mostly spam, ugh.) If you order Monday night, it will likely be Thursday before your item gets in the mail because the "processing" takes longer when I'm backed up. Other days, depending on what's going on, your item may ship the next day or even the same day. Please be assured that I want EVERYONE to have the same personal attention from me, even if it takes a little longer in some cases.
Payment Policy
Shipping Policy
Refund & Exchange Policy