Whitegate Furniture's Policies
Payment required in full at time of order or purchase.
We ship nationwide but prefer to deliver locally: VA, WV, NC, DC, MD, & Eastern TN/KY. Our preference for local delivery is to assure that your item arrives in the best condition possible. Outside this area we charge $150 for crating plus the LTL cost to your door. Local delivery estimate examples: Charlotte NC- $150 DC- $250 Richmond VA- $200 Knoxville TN- $175 Lexington KY- $250 Please contact us for delivery estimates. We are located in Southwest Virginia if you would prefer to pickup yourself.
Refund & Exchange Policy
We aim for happy customers. While we will do all in our power to resolve issues to you satisfaction, damage incurred by obvious misuse and neglect will not be remedied.
Feel free to get in contact if you have any questions.