Introduction

My mother, Pat, and I teamed together. Wekeepuinstitches. I'm an avid crocheter and since the purchase of a knitting machine from a yard sale have introduced myself to the technique of machine knitting. Pat's love is her Baby lock embroidery machine. From spools of thread and yarn - stitches are created. Since both of us are retired I asked my mom to contribute as a partner in this venture to keepuinstitches. It's been very rewarding for both. We both enjoy the friendship and rewards our partnership created, which is amazing considering I always seemed be at odds with mom while growing up.We do have a shop in Etsy, ruthkeepsuinstitches, I tried to tell her the shop in Aftcra should be the same, but she had a dream to name our shop, wekeepuinstitches. So in her 80’s if this makes her happy so be it. Our shop has crochet, knitting, and embroidered products to keepuinstitches. Our products are not massed produced and in some cases is considered “One of a Kind." Pat’s home is smoke and pet free. You can convo Pat at whataworld2@ptd.net. She will respond to any questions/comments within 24hrs. Ruth’s home is smoke free. I’m a pet owner, Abby, a beagle. Abby is 4yrs. old and my companion as I travel through the future. In the neighborhood I’m known as the lady that walks the beagle. My day doesn’t START until Abby has her morning walk. Pat does come over to visit with Abby a few times a week. She feeds Abby her apple at lunch time. Ruth can be reached at ruthkeepsuinstitches@gmail.com I will respond within 24hrs. Please convo either Pat or Ruth with any questions or comments.

Payment Policy

Payment must clear my bank prior to product being shipped. No exceptions.Online payments using your debit card, major credit card, or bank account are accepted instantly through paypal. A paypal account is not necessary. Payments must clear within 7 business days. If the payment doesn’t clear, I will cancel the order. If you decide to cancel your order, please contact me within 48 hours of purchase. You will receive a full refund. Any other cancellations will not be refunded. Questions or comments please email this shop at ruthkeepsuinstitches@gmail.com I accept paypal

Shipping Policy

Shipping Policy All orders are shipped with tracking via USPS from Easton, PA.USA. An email will be sent to let you know your order has been shipped and to provide you with the tracking number. To avoid delay, please confirm the shipping address when ordering. Shipping will be combined when multiple items are purchased together in the same transaction. Will not ship to P.O.Boxes. WEATHER DELAYS: If you live in an area that experiences snowstorms, hurricanes, or other extreme weather conditions, please keep in mind weather delays may add an additional time to the delivery date of your order. Buyer pays shipping charges and if requested any insurance. Each description will state shipping time. Time to create product to ship date. The product as a listing can be shipped within 1 to 3 business days. All other orders will need additional time before ship date. Exact ship date will be listed in description.

Refund & Exchange Policy

RETURN POLICY It is not common to accept returns or exchanges on handmade goods. I’ve brainstormed to create a win-win situation for both seller and buyer. I’ve created a “swatch” usually about 4” sq. in the material and hook I used to create product, which I will gladly ship to you, at my cost. I believe this idea will allow you, the buyer, to see the color and feel texture before your purchase. Each one-of-a-kind item is handmade with love and attention to detail. Be assured each item is carefully inspected and packaged before being sent on the journey to its new home.

Other Policies

I prewash all of my products before shipping to its new home. My intention is not to ship Abby hair along with product. Due to allergies and/or sensitive skin I suggest you prewash your purchase before using/wearing. I’m allergic to all animal furs. My products will be knitted or crocheted using acrylic, cotton, or blends thereof.

Contact Information

Pat’s home is smoke and pet free. You can convo Pat at whataworld2@ptd.net. She will respond to any questions/comments within 24hrs. Ruth’s home is smoke free. I’m a pet owner, Abby, a beagle. Ruth can be reached at ruthkeepsuinstitches@gmail.com I will respond within 24hrs. Please convo either Pat or Ruth with any questions or comments.

Return to Store Contact wekeepuinstitches