Violet Moonchild's Policies
This shop offers exchanges within 10 days and free repairs for life. Earring sales are final. No refunds unless your order gets lost or damaged in transit.
I accept credit card and PayPal payments from confirmed addresses. I will only ship to the address associated with the PayPal or credit card account -No exceptions!
All orders under $50 are shipped by USPS First Class tracked and insured (even when leaving the USA!). Orders over $50 are sent Priority Mail.
Refund & Exchange Policy
Due to the nature of this shop and the items I offer, I do not offer refunds unless your order gets lost or damaged in transit. I do accept exchanges within 10 days on any items but earrings. I also offer FREE repairs for life.
Violet Moonchild jewelry is meant to be worn by customers age 13 or older. All jewelry is free of nickel and lead. Please clean your silver jewelry with a cleaner made specifically for jewelry. Tarnish is a natural occurance with any metal and can easily be cleaned. It is not the result of any sort of defect in materials or craftsmanship. Please do not wear your jewelry on amusement park rides or in mosh pits at concerts. Do not put it on animals and do not use it to stir coffee or communicate with reptilians. Thank you :)
Any questions or concerns? Email molly(at)violetmoonchild(dot)com or call or text 336 ~ 209 ~ 2480. If I don't pick up, please leave a message and I'll call you back soon!