I'm pretty easy to deal with. If you have a custom request, just send me a note. I will work with you to get you what you want if I can.
Generally, I expect payment before I ship the item.
The time I need to prepare an order for shipping varies. For details, see individual items. Generally, though, I ship the day after I receive payment on items that have no customization needed. Items that need customization or items that are not yet made will take longer. Buyers are responsible for any customs and import taxes that may apply. I'm sorry, I can't control delays due to customs.
Refund & Exchange Policy
I do accept returns Please contact me within: 14 days of delivery Ship items back to me within: 30 days of delivery Please contact me if you have any problems with your order. I can't accept returns for: Custom or personalized orders Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.