Uniquely Ordinary's Policies
Thank you so much for visiting Uniquely Ordinary! Personalized gifts are a great way to show people how much you care about them. Finding a gift that the recipient will like, enjoy and use takes a bit of forward thinking and an understanding of the recipient's personality and life circumstances, along with a little help from someone who has the creativity and ability to turn all of your thoughts into a tangible item that will be cherished for years to come. Personalized gifts are perfect for anyone no matter what the age or gender. Uniquely Ordinary understands how important giving the right gift can be. We love creating new designs or just adding a little something to a design already in our shop, to make your gift a one-of-a-kind creation. We grow and succeed by working with our customers by listening to your thoughts and ideas while throwing in a bit of our creativity and experience. Uniquely Ordinary now has a sister shop, 2 Southern Hens, which specializes in custom apparel, koozies and hats. You can view that shop here on Etsy or all of our products in one location on our new website: www.uniquelyordinary.com & www.2southernhens.com. We offer the same experience with our new apparel as you have become accustomed to with our acrylics, water bottles, and other personalized accessories. Please let us know if there is something you've seen that you would like to work around and make it your own. We are able to get our hands on many more products than we can possibly show and would love to help you create your own "Uniquely Ordinary" item! Thank you for visiting! Cindi
Due to the customization of each item, payment is required before we process your order. Payment is accepted through Paypal.
Please make sure all shipping information is correct in Paypal before submitting your order. I ship only to the address listed in Paypal. We ship all cups, tumblers & water bottles via USPS Priority Mail. Priority Mail is a 2-3 day service and does have tracking. When your item ships you will be notified and the tracking number will be provided. With the tracking number you can see where your package is located at anytime. We ship all monograms, decals, labels, keychains and bottle stoppers via USPS first class mail. We ship with a first class package which does include tracking. There is no time frame in which this order will arrive. It is usually within 7-10 business days.
Refund & Exchange Policy
Due to the nature of our items, we do not accept any refunds or exchanges of any kind. Please double check your personalization information before submitting and that you follow the directions as to how to leave your requests.
We can be contacted via email @ email@example.com.