Southern Charms's Policies
SOUTHERN- WHERE THE TEA IS SWEET, OUR WORDS ARE LONG, THE DAYS ARE WARM, AND OUR FAITH IS STRONG! Thank you so much for dropping by my etsy shop! Hope all of y'all are having a BLESSED DAY! We strive to bring you southern inspired jewelry, accessories, and decor! We think that the world is made beautiful and unique individuals. We try to bring that to our designs! Want something that cannot be found at your local chain stores? Then you've come to the right place! Take a look around and let us know if you have any questions! Special Orders are WELCOME! LEAVE A LITTLE SPARKLE WHEREVER YOU GO TODAY! Lyndsee
All orders must be paid in full before being shipped out. Special orders must also be paid up front. There are no returns on special orders. Once I start your special order there is no cancellation.
Combined shipping available on 2 or more items and on special orders! Every order comes with tracking and insurance! I want the product to be protected along with you, as a customer, and myself! I don't even have an option for basic shipping, because you don't know what will happen. I make sure that everything is packaged well when it leaves my shop, but it's hard to be in control once it gets to the post office. That is why insurance and tracking is provided 100% of the time! :) I want you to be satisfied with your buying experience 100% of the time.
Refund & Exchange Policy
All sales are FINAL. Special orders are non returnable. If something comes in broken, I will put in a claim with usps because everything is insured. I will do everything in my power to make sure you have a great shopping experience. If something comes in broken, it will be replaced once I have it back in my possession. I cannot replace anything until I have it back in my hands. I want to do everything in my power to make sure things are done right, and you as a customer are taken care