Payment Policy

Payment is accepted via multiple formats. You can visit my website for access to more payment options. You can also contact me for other acceptable methods.

Shipping Policy

On larger items, buyer must contact Twisted Splinter Designs to inquire on shipping costs to their location. Small and easily shippable items have their shipping listed on the item page. If item arrives damaged via shipping company, do not accept it. If you don't notice it's damaged when you accept it, contact me promptly.

Refund & Exchange Policy

All sales are final. Exchanges will be considered, especially where size is the issue. Example: You buy an 18inch coat rack and decided you want a larger size. Contact Twisted Splinter Designs and an evaluation will be made.

Contact Information

twistedsplinterwood@gmail.com www.TwistedSplinterDesigns.com

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