Turquoise and Trine's Policies
Thanks for visiting Turquoise And Trine! My name is Lori and I love to create unique and beautiful journals, scrapbooks and gifts. If you are looking for a one-of-a-kind gift for someone special you came to the right place! I can custom make a scrapbook or journal for just about any occasion. Please contact me if you have any questions or would like to create a custom item.
Payment is expected at the time of purchase through PayPal. Items will not be scheduled for shipment until payment is made in full. CUSTOM ORDERS: Payment in full must be made before custom order production can begin . Once payment is made I will give you an estimation of production time and delivery.
SHIPPING: All of my orders are packaged with care so that you receive your items in perfect condition. I CURRENTLY SHIP TO CONTINENTAL UNITED STATES ONLY. PLEASE DOUBLE CHECK YOUR MAILING ADDRESS. I cannot be responsible for address errors. I will be happy to insure your package, per your request, for an additional fee. I cannot be held liable for any damage made during un-insured shipments.
Refund & Exchange Policy
ALL SALES ARE FINAL. In the event that your order arrives damaged please contact me immediately via email prior to returning the damaged item.
If you have any questions or would like to request a custom item please email me at: email@example.com