Tree Frog Creations's Policies
Introduction
Most items are made to order. Occasionally I will list completed items that are ready to ship.
Payment Policy
Items must be payed in full before they will be shipped. PayPal is accepted.
Shipping Policy
All items will be shipped via USPS First Class mail. Shipping fees will be listed with the item.
Refund & Exchange Policy
Please contact me if there are any issues with an item. Refunds or exchanges will be made on a case by case basis. Return shipping will be paid by customer if needed. Please ask questions BEFORE you purchase an item. Custom orders will not be refunded.
Other Policies
For the best possible fit please provide me with a head measurement when placing an order for hat or headband.
Contact Information
For questions please contact me by email at [email protected]