Top My Cupcake's Policies
For custom cupcake toppers please allow extra time because these items are made to order and won't be created until the order is received. Colors of handcrafted items may vary from screen to screen. Please note that all items are individually handmade, this means that every item is unique and may have slight variances from the photos. If you have any questions on our items, or require further detail, please let me know and I will be happy to help you. If you like to inquire about a custom order please contact me through aftcra.
PayPal and Credit Cards accepted.
I use the address supplied via aftcra so please make sure your address is correct, as I cannot issue refunds if you have supplied me with the wrong address.
Refund & Exchange Policy
I value your business and want you to be completely satisfied with your purchase! If it is not exactly what you imagined I am happy to work with you to make it right. Please let me know within 48 hours of receiving your order so that I can fix the problem and return to you before your event. We can work together to take care of the issue to your satisfaction! Any items returned must be in original undamaged and unused condition. I do not refund the cost of shipping on returns. * All return items must be in original condition & packaging. * Please review your design proofs carefully. Unless there is a defect in the item, custom orders cannot be refunded or exchanged.