Introduction

Welcome to Tonks's Togs! We are a proud chihuahua-owned business that specializes in handmade island inspired jewelry creations. Every jewelry item is a one of a kind. We use very high quality sea glass, freshwater pearls, shells, coral, and glass beads. All items are made and inspired by the Big Island of Hawaii. Each item is designed to bring a little bit of the island sunshine and sea breeze to your day. We also design items that are Eco friendly and jewelry with a sense of humor. It is very important to us that our items our priced so that everyone can enjoy a unique high-quality jewelry experience. A variety of options are offered, with more options coming soon. Customized orders are welcome and encouraged. We want you to have exactly what you want. If you don't see what you are looking for, contact me and we will work on creating it for you. Best Wishes and Thank You, J.D. Little and Tonks

Payment Policy

Payment is due at the time of order placement. We currently accept all major credit cards, paypal and gift cards. If you wish to cancel your order please let me know as soon as possible.

Shipping Policy

We currently ship everywhere. The order will ship to the address provided. Orders will ship out within 1-5 days of purchase and will be shipped USPS Priority within the united states and First Class Mail everywhere else. *Gift wrapping (other than what is normally provided) is available upon request for an additional $3. This will include holiday relevant wrapping paper, ribbon, and card. **Rush orders can be arranged upon special request; additional cost may apply and items must be in stock. ***For custom orders shipping and construction time may vary and will be determined at the time a quote is made. If the wrong address is given and the item is shipped prior to notification of the correct address the cost to reship the item once the item has returned to us is the buyers responsibility. Shipping fees are nonrefundable. We are not responsible for loss or damage during shipping. We are not responsible for injury due to use of the item.

Refund & Exchange Policy

Please contact us with any questions or concerns about a product or an order. We want you to be happy and customer satisfaction is very important to me. A product may be returned for a refund or an exchange in the original condition is was shipped to the buyer within 5 days of receiving the item. Return shipping will not be included in the refund and will be the responsibility of the buyer. Damaged or lost items during shipping a return are the responsibility of the buyer. Costume orders (orders that vary at all from the products listed) are not refundable or exchangeable. If an error was made in the construction of a custom order we will do my best to fix it/replace it as soon as possible. Please do not hesitate to contact me if that occurs. Nor refunds or exchanges on damaged items. Shipping fees are nonrefundable.

Other Policies

FAQs 1.) Where do you find the shells, sea glass, and other natural products that you use in your jewelry? I either purchase them from online sellers or I purchase them from Native Hawaiian individuals who have gathering rights. As I am not Hawaiian by blood, it would be illegal and disrespectful to the land and the culture to gather items myself. I have the highest respect for the Hawaiian culture and show that by fairly purchasing the organic material I use in my jewelry. My main Supplier on the Big Island of Hawaii is an amazing woman named Maui. She collects shells and sea glass from beaches on the Big Island which are of very high quality. I am so grateful to be working with her. 2.) What type of metals are use for the earring hooks that come into contact with skin? I primarily use hypo-allergenic stainless steel. I chose this specifically because I personally have many allergies including different types of metal and I find that stainless steel is the least allergenic and the most comfortable to wear. I also use sterling silver and gold filled when requested. I also have screw back earrings upon request for no additional charge. 3.) Do you sell your earrings anywhere in a physical store? As a matter of fact I do at a few different locations. I make a very high end product of cluster earring with sea class and shells for Sassafras Jewelry of Hawaii, in Waimea, on the Big Island of Hawaii. Sassafras carries extremely high quality jewelry and are best known for their island inspired jewelry line "Sassy". Sassafras Jewelry of Hawaii 651298 Kawaihae Rd, Waimea, HI 96743 I also have a great business relationship with the managers of Mama's Thrift store in Kona. They sell an economy style of my earrings at a discounted price. They are an amazing non profit and I am thrilled to have the opportunity to sell through them. Mama's House 74-5605 Luhia St, Kailua-Kona, HI 96740 Our earrings now sell in 7 different stores on the Big Island of Hawaii. If you would like a list of stores and their contact information please contact me. 4.) Do your have a refund or exchange policy? Please contact us with any questions or concerns about a product or an order. We want you to be happy and customer satisfaction is very important to me. A product may be returned for a refund or an exchange in the original condition is was shipped to the buyer within 5 days of receiving the item. Return shipping will not be included in the refund and will be the responsibility of the buyer. Damaged or lost items during shipping a return are the responsibility of the buyer. Costume orders (orders that vary at all from the products listed) are not refundable or exchangeable. If an error was made in the construction of a custom order we will do my best to fix it/replace it as soon as possible. Please do not hesitate to contact me if that occurs. Nor refunds or exchanges on damaged items. Shipping fees are nonrefundable. 5.) What is your shipping policy? We currently ship everywhere. The order will ship to the address provided. Orders will ship out within 1-5 days of purchase and will be shipped USPS Priority to the United States and First Class mail everywhere else. Gift wrapping (different than what is normally provided) is available upon request for an additional $3. This will include holiday relevant wrapping paper, ribbon, and card. Rush orders can be arranged upon special request; additional cost may apply and items must be in stock. For custom orders shipping and construction time may vary and will be determined at the time a quote is made. If the wrong address is given and the item is shipped prior to notification of the correct address the cost to reship the item once the item has returned to us is the buyers responsibility. Shipping fees are nonrefundable. We are not responsible for loss or damage during shipping. *****Additional Information: Customer information will not be shared with outside entities. Tonks's Togs is not liable or responsible for any injuries that may occur from the use of any of its products.

Contact Information

Tonks's Togs J.D. Little PO Box 383752 Waikoloa, HI 96738 209-471-4947 [email protected]

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