Tiny Cottage Treasures's Policies
Introduction
Tiny Cottage Treasures offers beautiful handmade jewelry created from high quality components. Each item is made to order, just for you. We hope you love what you find!
Payment Policy
Payment is accepted via Paypal.
Shipping Policy
All items are made to order. We know everyone would love their creation as soon as possible. However, we have to take orders in the order in which they are received. First in, first out. Please help us by noting any urgent deadline in the order comments or contacting us with your needs. We will always attempt to accommodate if possible. Current processing time is 3-5 business days. Sorry, but we don't ship on the weekend. Weekends are for family time.
Refund & Exchange Policy
Customer satisfaction is our highest priority. Please communicate if you are unsatisfied in any way. We will always offer a solution. Yes, even personalized items can be returned. Please contact us with your concerns and request instructions.
Other Policies
Communication is always key to any buyer/ seller relationship. Please don't hesitate to contact us with your needs. Kindly allow 24 hours for an email response. We must spend the majority of the business day getting orders out. However, emails will always be responded to within the 24 hour period.
Contact Information
Please contact us through AFTCRA or at tinycottagetreasures@live.com You may also call 56.401.0612 but may need to leave a message and await call back. All orders ship from Coconut Creek, FL. USA