Radical Clocks's Policies
Having been actively involved with the decorative glass industry for the past 28 years, both in the commercial and residential markets, my passion is now clocks. With an emphasis on simplicity and function, the clocks you see here are all original designs handmade in Santa Rosa, CA. Although most are priced for immediate sale based upon the dimensions given, many can be made to your specific requirements – simply email your details for a quote. Each clock is made to order, with a production time of one to two weeks.
Refund & Exchange Policy
Your satisfaction is my first priority! ONLY if your clock is not as described or fails to function, you may return your clock for a refund or replacement within seven (7) days of delivery receipt. Customized orders are not returnable, except for mechanical failures.
WARRANTY: Clock bodies are fully warranted for a period of one year from date of purchase. Clock movements have a six month warranty: - you must provide details or submit photographic evidence of the defect and obtain a return authorization - product must be returned in the original packaging - you are responsible for return freight charges - product will be repaired or replaced at no charge, and will be shipped to original order address without charge