Timber Jacks Woodshop's Policies
Welcome and thank you for taking a moment to look at my work. Everything I sell I make by hand. I am the chief, cook, and bottle washer of my woodshop. I take great pride in my work and in the relationships that develop from it. If you are happy with what you see then I am happy too.
I accept all major credit cards and PayPal.
Most everything I sell I make upon order. If you order something, it will be built specifically for you. Please allow a 3-4 week turn around. I use UPS to ship my packages and shipping costs are estimates. In order to get accurate shipping info I will need the destination address. I will stand by my estimate even if I have to eat a few dollars. I also package everything I ship myself. When an order is shipped I will contact you via email with a tracking number so that you can track the package as well.
Refund & Exchange Policy
If you're unhappy with the product please contact me. I offer a no quibble refund of both purchase price & initial postage if the item is returned to me within 10 days of your receiving it. In the case of damaged or lost items, each case will be viewed on its merits, and every assistance will be given in submitting claims to the carrier should that be necessary. I am a reasonable man.
I do have a website www.timberjackswoodshop.com and my website offers many other products not listed on this store. I do accept custom orders. If you would like to discuss custom orders or something from my website please contact me via email or phone or through the website itself. Custom orders require payment in full in advance. In some cases (Larger Projects) a 25% deposit may be required. I will not rush a project for the sake of a sale. If you do not give me ample time to build the item to my specifications and quality and ship it to you then I will decline the order. I won't sell junk.
Ways to contact me: Shop Phone: 845-797-4508 Email: firstname.lastname@example.org Email: email@example.com Message me through my website at www.timberjackswoodshop.com