Three Cedars Jewelry's Policies
I take paypal payments only. I will ship your item within 24 hours of payment when possible. If there is a question or concern I will contact you before shipment. I will refund any non custom item up to 45 days from date of shipment as long as it is returned to me in like new condition. Earrings are only partially refundable as I cannot resell used ear hooks (eeew!) Custom items are not refundable. I want you to be happy with your piece, please contact me with any concerns or questions should it break. I use the best possible stringing materials and will replace anything broken up to 6 months. Please realize that my jewelry is done with small lots of beads and stones and I may not be able to reproduce something exactly but I will try to match it as close as possible. I ship through USPS first class. If you want to arrange other forms of shipment please contact me. International buyers please note that all customs, duties, or taxes are your responsibility.
Refund & Exchange Policy