Introduction

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. I gladly accept exchanges and cancellations Contact me within: 5 days of delivery Ship items back within: 7 days of delivery Request a cancellation within: 24 hours of purchase I don't accept returns But please contact me if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Items on sale Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Payment Policy

Payment is expected to be completed in full before products are shipped. Large custom orders may require a deposit. Deposits are non-refundable. Final payments are expected in full before custom orders are shipped.

Shipping Policy

We ship Monday-Friday Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. Postal delays, losses or theft are not my responsibility, but I will help in any way that I can. I strongly urge you to purchase full insurance on expensive purchases. Shipping fees are never refunded. Because some customers untruthfully claim that items were not received, we will determine this matter by the delivery status of your shipment. You are required to make sure your shipping adress is always accurate.

Refund & Exchange Policy

I gladly accept exchanges and cancellations Contact me within: 5 days of delivery Ship items back within: 7 days of delivery Request a cancellation within: 24 hours of purchase I don't accept returns But please contact me if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Items on sale Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Other Policies

We want you to be satisfied. I will always work with you if there is a problem with your order.

Contact Information

Please contact me at any time if you have questions, concerns or issues. I'm always here to help you.

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