The Vincent Creations's Policies
Hello! All of my high quality items are made with love from the comfort of my home. If I wouldn’t buy it, it DOES NOT leave my shop. If you'd like something made with a particular fabric, send me a message. I'd be more than happy to make it for you!!
Payments are accepted via PayPal.
- PLEASE make sure your shipping address is correct before submitting your order. I’m not responsible for items shipped to the wrong address. - Most orders will ship within 3-5 business days. Some orders may even ship with 48 hours depending on open orders. - Please don’t hold me responsible for delays caused by USPS. If the item was marked shipped, it has left my shop. - If you need to exchange an item, you will be responsible for the shipping charges.
Refund & Exchange Policy
I gladly accept returns, exchanges, and cancellations Contact me within: 3 days of delivery Ship items back within: 7 days of delivery Request a cancellation within: 24 hours of purchase The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom orders. Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you're intersted in bulk orders, just send me a message!