The Tarnished Home's Policies
Thank you for visiting The Tarnished Home, I hope you have found something for yourself, a friend, or to give as a gift that is truly unique. It is my goal at The Tarnished Home to make handcrafted timeless, quality furniture and home decor that will be loved through generations. I strive to keep my products in line with current trends in home decor at affordable prices.
The Tarnished Home accepts PayPal.
Please allow 4-7 business days for order processing. You will receive an email with USPS tracking information at the time of shipping. *Shipping will only be done Monday - Friday, no shipments will be made on Saturdays. The 4-7 business day order processing DOES NOT include Saturday or Sunday.
Refund & Exchange Policy
I gladly accept returns but I do not pay return postage. Please contact me within 3 days of delivery and ship items back to me within 7 days of delivery. Once the item is delivered back to me I will issue the refund for the undamaged item. If an item is damaged in transit, please take a picture including all packing and send it to me within 48 hours. If possible I will send a replacement, if not I will issue a refund for the item. Please do not throw away any materials prior to postal inspection. Email me with any problems within 48 hours and we will work things out. *Please note: I take pictures of your item and it's packaging before/during/after ALL packages are sent to ensure the item was not damaged before I mailed the it to you. I do not accept exchanges or cancellations. But please contact me if you have any problems with your order. NO refunds, returns, exchanges, or cancellations can be made on custom orders.
Handmade in a smoke free home.
Your 100% satisfaction is very important to me, if you have any questions, concerns or just want to say "HI", please email me at: firstname.lastname@example.org