Welcome to The Sassy Seamstress and thanks for visiting my shop. Looking for something more specific? Or do you have a change in mind for an item already offered in the store? I'd love to help you!!! Feel free to email me to discuss custom options or visit for additional options that may already be available. Email works great to contact me! Info@ I'm happy to answer any questions you might have or clarifications you might need.

Payment Policy

All items are made to order and will be created once payment is RECEIVED and any special instructions for the item(s) are clarified. Please allow 5-7 days for standard item(s) to be crafted. Shipping is done weekly, typically on Saturdays. Additional shipping days may be added during holiday seasons. Registration for PayPal is not necessary to checkout using Paypal. Choose to pay via Credit Card instead of via an account. Please note that paying via an electronic check through PayPal will delay your order. Rush Orders: Orders can be rushed for an additional fee. Fees will be on a case by case basis based on the item being rushed and the work involved. If you have already ordered and paid for an item and are suddenly in need of it being rushed, please CONTACT me. Already queued items may be rushed for an additional fee, however, the new shipping date will NOT be honored until the rush fee has been paid in full. If you need to cancel an order, please notify me IMMEDIATELY. Canceled orders can only be honored prior to the item having been shipped. Please review my return policy for instances in which the item has been shipped OR If the item has been customized and crafting has already begun.

Shipping Policy

Shipping is typically done via USPS Priority 2-3 Day shipping. UPS may be substituted on occasion. Please allow 5-7 business days for domestic shipping. Expedited shipping can be made available upon request at buyers additional expense. Please email or convo me for details and prices. Insurance is not offered on shipping. If you require insurance, or delivery verification, please email or convo me to make special arrangements. International shipping is available, as well as APO/FPO. If shipping to an APO or FPO, please allow additional delivery time for packages to arrive. It is recommended that you allow a minimum of an additional 7 shipping days. For international shipping, please contact me BEFORE placing your order so that I may verify shipping prices to your country. It is recommended that pillow covers be purchased WITHOUT the pillow forms to reduce shipping cost. Shipping with default to the address provided during checkout. Please ensure that the address is current. Returns/refunds will not be given for incorrect shipping information and I cannot be held responsible for lost packages. Should you need to create a claim with USPS, I will do my best to assist your efforts with documentation, however, the burden to follow up with the claim falls on the buyer. If items are being shipped to a third party, please be sure to include a note or message me directly with the information to ensure the package is delivered to the correct address.

Refund & Exchange Policy

I do my best to ensure that ALL items are made with the best quality products I can, while still allowing them to remain affordable. If you are dissatisfied for any reason, please contact me immediately so that I may work with you to reach a resolution. If need, be refunds or exchanges are possible. There are NO exchanges or refunds for custom or customized items. If possible, please provide a detailed description of the issue and photos when necessary. Refunds and exchanges will not be offered without photographic evidence of a faulty product. All refunds and/or exchanges must be made within 7 days from the date the item(s) are delivered. Please convo or email me to discuss the issue with the product. All refunds will be less the cost of the original shipping price and all product returns must be in ORIGINAL CONDITION, unwashed, unused, and no visible signs of use. Return shipping is the responsibility of the buyer. Returns/exchanges must be mailed back within 7 days of initial contact and must arrive within 21 days of the original shipping date. Any items not received in that time will not be accepted nor refunded/exchanged.

Other Policies

Color, Fabric, and Materials Due to variations in dye lots, colors may be slightly different than pictured. I do my best to get fabrics and vinyl from the same vendors to minimize this. Sizes and Measurements All items have their dimensions and measurements listed. When purchasing pillow envelopes WITHOUT the pillow forms, please be sure that you have measured your pillows/forms correctly. Custom sized vinyl items cannot be returned due to incorrect measurements, so please double and triple check your size needs. T-Shirts are made in America and tend to run small. They are pre-washed and pre-shrunk to minimize sizing issues. Are you sending the item as a gift? Please let me know! I'm happy to add a gift tag with special message to the package. Gift wrapping is NOT currently available. Rush and Custom Orders: Custom orders may be requested via email. If you would like an item customize, personalized, or need an entirely custom item not currently available, please CONTACT me with the details. Prices will vary based on customization on a case by case basis. Items made entirely from scratch, based on your needs, are available as well. Most items can be personalized, even if not listed as such on the product listing. Orders can be rushed for an additional fee. Fees will be on a case by case basis based on the item being rushed and the work involved. If you have already ordered and paid for an item and are suddenly in need of it being rushed, please CONTACT me. Already queued items may be rushed for an additional fee, however, the new shipping date will NOT be honored until the rush fee has been paid in full. FAQ's How Long Will It Take For My Order To Arrive? Times will vary based on customization. The more specialized the item, the longer it may take to be created and shipped. Most items are made to order and shipped within three days of being ordered. Should there be a need to order special supplies for the item, shipping times may take longer. Can I Opt For Expedited Shipping? Most products are shipped via USPS Standard or First-Class shipping. UPS is occasionally used. Should you want any other form of shipping, please CONTACT me. Please note that there may be additional fees associated with your order should I be able to accommodate expedited shipping. Can You Rush My Order? Yes, I can rush orders on a case by case basis. Please CONTACT me to discuss rushing your order. Also, please note that fees will apply for expediting orders. Do You Ship To APO/FPO Addresses? Yes! Currently shipping to APO and FPO addresses is available, but may require additional shipping costs to be paid by the customer. What If I Don’t See EXACTLY What I Am Looking For? If there is an item that you like, but would like to customize, please contact me about customization. Many items can be customized even if that is not an option offered on the product page. Even if a product or item is not listed as available or is not listed as something I offer, I may be able to create a custom item for you. Vinyl products are the easiest to create custom orders for, but items that need to be sewn or crafted may also be possible. How Much Do Custom Orders Cost? If customization is offered as a standard feature, the price and options will be listed on the product page. If the item is something currently offered and the customization is not standard or an item is being created from scratch, cost will be determined on a case by case basis. Do You Offer A Military Discount? Yes! We are a military family owned business and want to support other military families. Please CONTACT me for details via Etsy Convo or email me at info Do I Need My Own Transfer Paper? No! For vinyl items that require transfer paper, it will be shipped with your order. Please note that to keep costs more affordable, clear Contact Paper is used in place of more expensive name brand transfer paper. It works the same as name brand options, but is considerably more affordable, which allows me to pass those savings onto you! Seller Information

Contact Information

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