The Knot and Chain's Policies
Cute crochet creations handmade in Portland, Oregon. My name is Sienna and crochet is my specialty. I adore making cute items for you to keep warm and be fashionable at the same time!
Methods of payment include PayPal and credit/debit cards.
Items ship as soon as possible; usually within 3 business days. All shipping is done through USPS First Class Mail. As soon as your item is sent, you will receive a confirmation email. We are not responsible for items lost in the mail. *If you would like to upgrade shipping, please contact me before purchasing so I can accommodate you.
Refund & Exchange Policy
All items are non-refundable. Headbands are all made the same size unless otherwise requested by the recipient.
If you'd like to upgrade shipping or request a custom order, feel free to message me and I would be happy to help!