Tater and Emily's Policies
I love making items with my hands! Not only does it give me something to do, but it gives me a sense of peace. I am sharing these items with you in hopes that you will love them as much as I do. Thank you for taking a look.
I will ship your item as soon as your payment method clears. I accept Paypal for payment at this time.
We now ship to other countries besides the United States! Please message me for a shipping quote. We ship most items within the day that you purchase them, unless the day happens to fall on a holiday or weekend, or you order a made-to-order/custom item. If it is a made-to-order/custom item, I will contact you about the timeline of the item. We do not include insurance or delivery confirmation on these items unless you purchase Priority Mail shipping. If you would like those features, please contact us so we may add more for shipping cost. We reuse boxes and packaging materials whenever available to reduce our carbon footprint. In order to save trees/paper, we do not include a printed receipt with your order. An electronic copy is available to you through your aftcra account to view. We are not responsible in anyway for a package that gets lost in the mail.
Refund & Exchange Policy
As these are handmade products, they will likely differ slightly from photographs displayed on the site. Most items will be able to be returned/refunded. We will process refunds if you are not satisfied with the product, if it arrives damaged or does not work properly. **A refund will be given upon receipt of the returned product at the buyer's shipping cost. Return shipping will not be refunded.** Items NOT eligible for refund or return include custom or personalized items, as there is likely not another person who will purchase the item(s).
Please message me on aftcra or email me at taterandemily [at] gmail [dot] com if you have any questions. Thank you!