Payment Policy

All payments and exchanges processed via PayPal. 50% payment collected at time of purchase and 50% collected at time of shipment. Payments must clear within 7 business days or the order will be cancelled. All cancellations must be made within 48 hours of purchase to avoid restocking fees.

Shipping Policy

Free Shipping

Refund & Exchange Policy

Refunds and exchanges will ONLY be processed within 30 days of the date of purchase. Product must be returned in original condition for a full refund or exchange (less shipping). In the unlikely case that damage occurs during shipment, please return the entire package in order to receive a full refund or process and exchange.

Other Policies

45 day lead time on all guitars

Contact Information

For customization options or additional questions or comments please contact us via email at

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