Taking Inventory's Policies
It's great to be here! I'm super excited about my first online experience, and I can't wait to see where it leads. Crafting, creating, and designing has always been a part of my life. Currently, I am only selling handmade jewelry in my shop at this time, but that may always change in the future. I prefer semi-precious gemstones, silver, and glass for most of my designs. Some of my favorites materials are Hematite, Opalite, Garnet, Snowflake Obsidian, and especially silver, but that is not all-inclusive. I love trying new things. I also love creating an item that genuinely makes someone smile! Knowing that my design brings someone else pleasure is one of the most gratifying parts of creating. Please let me know if you have questions, comments, suggestions, etc.
Please try to make payments within 24 hours of purchase. If an item has not been paid for within 3 days of purchase, the order will be cancelled and re-listed for sale.
Shipments in the United States will be sent via USPS First Class Mail and will typically be sent within 2-3 days of receiving payment. You will receive a tracking number once items have been shipped for your convenience. International shipments will be sent via First Class International Mail. The buyer agrees to any additional, fees, customs, taxes, etc, that your country applies. It is the buyer's responsibility to investigate these costs prior to ordering. Declared package value will be the amount for which you purchased the item, minus shipping. Shipping may be upgraded to Priority Mail upon request for an additional charge. All shipments will be sent to your address listed on Aftcra, so please be sure that it is correct!
Refund & Exchange Policy
-Buyers will receive the same item as pictured in the listing, unless otherwise noted, or if alterations have been requested. If alterations are requested, a picture of the final product will be sent for your approval prior to shipping. Except in the case of defect, no refunds will be accepted on items with custom alterations. -In the event that an item is damaged during shipping, please take pictures of the item and packaging and submit them to me. -If you determine that you do not want an item for a reason other than damage or defect, returns will be accepted for 14 days after delivery, minus the original shipping cost. Buyer must pay return shipping. -If you change your mind about an item that has not yet been shipped, let me know ASAP, and I will issue a full refund. -Any returned item must be in the same condition in which it was received and include all components and original packaging to receive a refund.
I may be able to accommodate some custom alterations, such as adding or removing an extension chain, or adjusting the length of the actual piece, depending on the likelihood that it will not alter the overall design of the item, so you still get the product you want. If you have a clasp preference, i.e., you would like a lobster claw clasp instead of a round spring clasp, or vice-versa, that is possible, as well, depending on the piece. Please feel free to inquire about anything you may have in mind! I love feedback, suggestions, and just knowing what people like.