Sweet Heirlooms's Policies
Sweet Heirlooms takes great joy in creating beautiful one-of-a kind products. We adore each and every one and are continuously striving to keep our customers happy. We truly hope you will be fully satisfied with your order.
We accept payment through paypal
We will ship most orders within 72 hours unless it is a custom order.
Refund & Exchange Policy
We truly hope you will be fully satisfied with your order. If for any reason you are not satisfied, we will gladly exchange your purchase within 10 days. The items must be returned in its original condition and packaging along with the receipt within 10 days of purchase date for store credit to be issued. We encourage you to send all returns via insured mail for protection against loss or damage. If you would like to exchange an item, in most cases you will have to pay the shipping cost. Please call or send us an email, if you would like to return/exchange an item. We are not responsible for items lost or delayed in delivery.