Sugar Printcesses's Policies
After 20 years in Telecom I decided it was time for a change. To do what I loved every day. I started baking. My grandmother made the most beautiful wedding cakes and doll cakes. They were amazing and so was her buttercream icing. I wanted to be like her! During this adventure that continues to evolve I always knew I wanted to do edible images too. There is so much you can do with them and so many opportunities for just that little extra special custom touch that takes your occasion to another level! And now I'm excited to be adding custom sprinkle mixes! I'm proud to have been able to take my business to levels I never thought possible, with clients like Nick Jonas, Motorhead, The President of the United States, The First Lady of the United States and more! Running my own business allows me to do what I want and love to do every day, to be there for my kids and to help my husband run his own business as well!
Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
1-3 day processing time + SHIPPING TIME USPS 1st Class 5-7 business days OR MORE to receive in US. Need sooner, use Priority or Express. Priority ESTIMATES 3-4 business days & is NOT guaranteed by USPS, Express - 1-2 business days guaranteed, depending on zip code. Pls understand I do not work for the USPS & I cannot guarantee or tell you when your item will arrive, do not wait until the last minute to order & allow EXTRA time for delivery. Please choose desired shipping option carefully. I am not responsible for any delivery delays or damage due to USPS. Rush processing is $10+ I DO NOT TRACK PACKAGES - CUSTOMERS ARE RESPONSIBLE FOR THEIR OWN TRACKING. ONLY PRIORITY & EXPRESS ARE INSURED FOR LOSS OR DAMAGE NO SHIPPING ON FEDERAL HOLIDAYS
Refund & Exchange Policy
Because everything is personalized or Edible I don't accept returns, exchanges, or cancellations But please contact me if you have any problems with your order.