Introduction

We offer a superior quality product with unbeatable customer service. Good communication is key. To make sure you are fully satisfied with the end product we verify all customization & personalization before production begins. Every item except wholesale orders are packaged in organza bags ready to gift.

Payment Policy

All items are made to order after full payment is received.

Shipping Policy

All items are shipped via Standard First Class USPS unless a shipping upgrade is requested. You can upgrade to Priority, Express or FedExpress. Processing time Most items ship 2-3 business days. Feel free to Email us to request a RUSH order. The time I need to prepare an order for shipping varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refund & Exchange Policy

I gladly accept returns, exchanges, and cancellations - Contact me within: 7 days of delivery - Ship items back within: 30 days of delivery - Request a cancellation within: 8 hours of purchase The following items cannot be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: - Custom or personalized orders Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. If item is damaged during shipping or defective please send a picture immediately and we will determine the course of action. Questions about your order? Please contact me if you have any problems with your order.

Other Policies

We understand that in our busy world time is of the essence, especially when ordering gifts. We will do our best to see that you receive the quality product you desire, shipped out in a reasonable time frame and tracking is always provided.

Contact Information

Email: [email protected]

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