Louanna Flint's Policies
Thank you for visiting my shop. I make all of the items listed in the shop. Please note that since these are handmade there are no two that are exactly the same, variations do occur. Some of my items will be the "only one", and some have different color combinations. I will customize items, so please contact me with any questions you might have; firstname.lastname@example.org
Payments must clear within 7 business days. If the payment doesn’t clear, I will cancel the order If you decide to cancel your order, please contact me within 48 hours of your purchase. You will receive a full refund.
Preferred Shipping Provider: USPS Priority Mail. We ship only within the USA. Shipping occurs Monday – Friday. Payment must be cleared prior to shipping. No exceptions
Refund & Exchange Policy
Refunds and exchanges will ONLY be processed within 30 days of the date of purchase. **Items must be returned in their original condition in order for a refund or exchange to be processed, less shipping. In the unlikely case that damage occurs during shipment, please return the entire package in order to receive a full refund or process an exchange. If damage occurs during delivery, I will be happy to try and attempt to recreate the original piece. However, many of my pieces are one of a kind and recreating may not be possible.