Stitch Bliss's Policies
Hello and welcome to Stitch Bliss! Here you will find handmade embroidery hoops and modern home décor. I love to do custom orders. If you would like something made just for you please feel free to send me a message! Follow us on Facebook, Twitter and Instagram to keep up to date with new releases and shop information. www.facebook.com/stitchblisshandmade Instagram & Twitter: @stitchbliss // #stitchbliss
Payment is accepted through PayPal. Orders will not be shipped until payment in confirmed.
All orders are shipped via the U.S. Postal Service First Class Mail, and First Class International. Ready to ship ordered are shipped 3-5 days after payment is received, unless otherwise noted. Custom orders may take up to 4-6 weeks to be completed and shipped, depending on the item purchased. Shipping times for each item is listed on the product page. If you need your order shipped sooner, rush shipping may be available at an additional cost. Please message me and I would be happy to work with you. The cost of shipping includes postage as well as packing supplies.
Refund & Exchange Policy
If you are not completely satisfied with your order, refunds can be made within 15 days of receipt of goods. Full purchase price of the item will be refunded. Shipment costs are nonrefundable. Custom orders are final sale and not eligible for refunds. If you order arrives damaged, or is lost in transit, please contact me right away so I can help to rectify the situation.
Custom orders will not be started until payment is received; custom order requests and messages prior to purchase are not included in the 1-2 week production time. Most product images are original stock photos of the products I sell. Your item may differ slightly from the photo. This is the beauty of handmade products- no two are exactly alike!
Questions? Email me! stitchblisshandmade (at) gmail.com