Stacie Dale Designs's Policies
I accept custom requests and will create a design just for you. Please allow up to 4 weeks for completion of keepsake chests after your order is received and up to 2 weeks for keepsake boxes. If a design requires additional labor outside of my normal time frame, I will let you know nay additional charges before processing your order.
UPS or USPS Priority Mail
Refund & Exchange Policy
No returns or refunds on personalized items. Returns accepted only on damaged merchandise by UPS in original packing. If you receive a damaged item, please message us and DO NOT THROW AWAY packing material. UPS will only accept returns with all original packaging materials.
email: firstname.lastname@example.org with any questions or concerns. Our mailing address is 33 Buckwalter Rd. Audubon, PA 19403