Sprouting Expressions's Policies
Payment is required prior to any customized orders being designed. Proofs will be sent upon request. Please double check spelling on customized orders.
We typically ship items within one to five days of receiving an order. From that point, it takes 5-7 days for items to arrive. As soon as your product ships, you'll receive a tracking number that will let you keep tabs of where your order is at all times. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refund & Exchange Policy
I gladly accept returns and exchanges Contact me within: 14 days of delivery Ship items back within: 30 days of delivery I don't accept cancellations But please contact me if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Feel free to contact me for any reason at firstname.lastname@example.org or through messenger on any of my social media platforms.