Soft Peaks Confections's Policies
Welcome to Soft Peaks Confections. Here is our promise to you: We specialize in All Natural French Macarons, macaron flour mixes, and flavor infused Dulce de Leche. All our confections are hand made from scratch with no food coloring, preservatives, or artificial ingredients. We hand-make all our macarons to order in small batches!
We accept all major credit cards and PayPal. If you need help with payment options, just let us know. Placed orders cannot be cancelled. If you've changed your mind about flavors, we will gladly work with you to change your order.
All orders ship USPS priority. We can also offer express shipping or use a different carrier. If you want your order to ship express/ups/fedex please contact us for pricing. All are macarons are shipped in a special package to keep them safe and cool. Please refrigerate your macarons once received for at least an hour.
Refund & Exchange Policy
We currently cannot offer refunds as all orders are perishable. if you would like to make any flavor changes to your order please contact us immediately and we will do our very best to accommodate your request.
We LOVE custom orders. If you would like us to create something for you that is not currently on our online store, please contact us. We offer custom party favors and special gift boxes and baskets. // How much time do I have to enjoy my macarons & how to store them // Once you've received your macarons, refrigerate them immediately. Refrigerating them upon arrival will help them keep fresh for longer. Do not freeze your macarons. Please enjoy your macarons within 1-3 days of arrival. Before serving them, remove from the refrigerator and let them come to room temperature about 5-10 minutes. We recommend that you'll keep them in an air tight container for optimal enjoyment.
Have a question about any of our policies or just want to say hello? Email us to firstname.lastname@example.org