Small Acre Farm's Policies
We hope that shopping with us is a little like driving down the country road, parking behind the barn and being welcomed by the dogs, cats, goats and fiber animals for a big glass of lemonade and a good visit. Our items are hand made on our farm. You will find imperfections, they are a part of the handmade process. It's a farm. There are dogs, horses, goats, sheep, llamas, cats and people. We cannot make a claim to be pet free. However, only one lazy cat is allowed in the house and she is not allowed to make soap or spin fiber. Her chief job is to hold down the comforter on the bed. Please be aware that homemade soap takes 3-6 weeks to cure and plan accordingly if you are purchasing a large order or are looking for custom products. We will sell no soap before its time!
Credit cards and Paypal are accepted.
Domestic orders ship priority mail and usually ship out 24-48 hours after the order is received. Up to 8 soap bars can be sent in a small priority box for $6.80. Orders that include more than 8 bars, lotion or other odd sized items require then a medium priority box ($11.60) or a regional A box ($ variable), which ever costs less. The difference will be returned to you.
Refund & Exchange Policy
We do not offer refunds. We do offer an exchange option in the first 7 days after the original ship date for unused items. The buyer will be responsible for return shipping as well as shipping on the item.
You can reach me, TeDi, the Chief Shepherdess at Small Acre Farm, at firstname.lastname@example.org