Slightly Melted's Policies
Welcome WELCOME to my fun collection of handcrafted sugar scrubs, cream bars and bubbles made with the perfect combination of ingredients to leave you feeling ultra clean and moisturized and bubbly. All products are hand made by me and I would be glad to answer any questions you may have in regards to them. I could possibly answer other questions too. Maybe not well. But I can come up with something clever.
Payment is taken through either Credit Card through Etsy's direct checkout system or Paypal. If you pay by echeck through paypal, I can not start your order until your payment has cleared. If you pay and then change your mind, let me know. If it hasn't shipped we should be able to remedy the situation with no problem. The items listed in my shop are often made to order so the turn around will be three business days. If it is unless it is a custom order where turn around time is based on drying times and/ or amount purchased. Payment must be made within 24 hours placing an order.
♥ My items are shipped from Seattle, WA ♥ Mailing Address: Please check the shipping address carefully. PayPal: All orders are shipped to the address provided through paypal unless requested otherwise, so please check the shipping address to ensure your items are not going to a previous address or a wholly wrong address. If you would like your package sent to a different address than the one listed through , please contact me directly at the time of order. ♥ US Shipping: All orders are shipped by either USPS First Class or USPS Priority Mail depending on the weight. Orders are generally shipped within 1-2 business days after payment is received, and always include free delivery confirmation within the US. And since Postal workers are people, not perfect, and sometimes things go wrong, you may want to purchase insurance. Please let me know at the time of order.
Refund & Exchange Policy
♥ Due to the nature of my product, I am unable to accept returns. Please contact me you have an issue with your purchase and we will work to come to a resolution for us both.