Introduction

I try and work with everyone to make all my customers happy. If you have any questions or concerns please feel free to contact me. snowgirl2499@gmail.com

Payment Policy

I accept PayPal through snowgirl24_99@yahoo.com

Shipping Policy

It takes 5 to 10 days to complete each piece depending on other orders and what you need done. I try to ship USPS flat rate 1-3 business days whenever possible. If you need it sooner let me know if I can see how I can accommodate your needs. snowgirl2499@gmail.com

Refund & Exchange Policy

I do offer refunds and exchanges if for any reason you are unhappy or because of damaged products. I do require a 10% restocking fee and you are responsible for all shipping costs both from me sending product to you and from you returning it to me. Personalized orders are a 20% restocking fee because the product can not be resold. I offer exchanges on any piece you need to pay shipping charges. If item is damaged in shipping I will replace free of all charges while we work on filing a claim with the post office.

Other Policies

As I add policies. I will list them here.

Contact Information

snowgirl2499@gmail.com. Feel free to contact me with any questions concerns, or needs and wants.

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