Shells Burnt Wood's Policies
I try and work with everyone to make all my customers happy. If you have any questions or concerns please feel free to contact me. email@example.com
I accept PayPal through firstname.lastname@example.org
It takes 5 to 10 days to complete each piece depending on other orders and what you need done. I try to ship USPS flat rate 1-3 business days whenever possible. If you need it sooner let me know if I can see how I can accommodate your needs. email@example.com
Refund & Exchange Policy
I do offer refunds and exchanges if for any reason you are unhappy or because of damaged products. I do require a 10% restocking fee and you are responsible for all shipping costs both from me sending product to you and from you returning it to me. Personalized orders are a 20% restocking fee because the product can not be resold. I offer exchanges on any piece you need to pay shipping charges. If item is damaged in shipping I will replace free of all charges while we work on filing a claim with the post office.
As I add policies. I will list them here.
firstname.lastname@example.org. Feel free to contact me with any questions concerns, or needs and wants.