Shadow Wood Lavender Farm's Policies
Preferred payment method is PayPal. Your item(s) will ship to the confirmed address upon receipt of a completed payment transaction.
Although most items are ready within 1-3- business days, the time I need to prepare an order for shipping varies. For details, see individual items. Items weighing under 16 ounces will ship standard. Items weighing more than 16 ounces will ship priority 2-3 day. In some instances, items will ship flat rate due to excessive weight. If you require your item by a certain date, please message me prior to ordering so I can ensure that I can meet your needs.
Refund & Exchange Policy
We will gladly accept exchanges for any items received in unsatisfactory condition. Although we take great care in packaging, we can not control what happens during the shipping process. Please contact me within (1) day of receiving your item(s).
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