Shabby Girl Creations's Policies
Introduction
Welcome to the whimsical world of Shabby Girl Creations, where dreams come to life like no other place on earth! Through the strokes of her paintbrush, the inspiration in her heart and a lifetime of creating, Michelle Thompson's Mixed Media Art showcases quaint, cheerful, quirky and inspirational designs to make you laugh, smile, think and feel uplifted. Each handmade mixed media artwork is a one-of-a-kind original, no two designs are ever exactly the same! Recently Michelle joined the wonderful world of Chalk Couture and will also be bringing you some amazing sign and decor creations using their pastes and transfers, each with that dab of whimsy Michelle is best known for. Show the world YOUR whimsy, give a gift from the heart, and share something special and unique - just like you!
Payment Policy
Payment is due in full upon time of purchase and payments can be made Paypal ONLY. Orders will not be shipped until full payment is received. CANCELLATION POLICY - if your item has already been created and/or shipped it can not be cancelled. Please contact us immediately if a change needs to be made to your order. We will try to accommodate you if we can.
Shipping Policy
***Shipping Policies*** Our items are shipped via the US Postal Service. Please no APO/FPO or PO Boxes. We ship to the continental US only and require a valid street address. Free tracking is added to all shipments.
Refund & Exchange Policy
***Refund Policies*** ORIGINAL ARTWORK: Exchange Only. If you receive your art and and find it does not suite, or is not the correct size for, the area/room intended please contact us within 24 hours of receipt of your order. Items eligible for an exchange must: ** be in the EXACT SAME condition as it was sent to you and **must be received by us within 7 days from when you RECEIVED it. **It must be securely wrapped to ensure no damage is created when sending the item back to us. BUYER IS RESPONSIBLE FOR RETURN SHIPPING CHARGES. Once we receive the artwork back, if all the aforementioned conditions are met, we will be happy to exchange the artwork for you, for an item of equal or greater value (Buyer pays the difference in cost), less the original shipping charge and any transaction fees charged, which are out of our control. CUSTOM ORDERS: No refunds, exchanges or cancellations on custom orders. DAMAGED ITEMS: If your item is damaged when received, please contact us within 24 hours and keep ALL the packaging supplies AND send us photos, so we can file the appropriate claim with the US Postal Service. Exchange only is offered with damaged items. DIGITAL DOWNLOADS: returns are not accepted due to their unique nature. Please see disclaimers for copyright notices. As with all handmade items, please consider CAREFULLY before placing your order. We want you to enjoy each item you receive from our shop and be 100% satisfied. We love what we do and want you to love it, too! We want repeat and referral business!
Other Policies
*** Custom Order Policies*** We accept custom orders so let us know what you need and we'll go from there! Because custom orders are typically began within 24 hours of receipt of the order/payment, if you should decide to change something a re-commissing fee may be charged. This fee will vary depending on how far along the piece/print/order is at the time of the requested change. ***Disclaimers*** All pictures, digital items, photo prints, cards, and artwork are copyright Michelle Thompson & Shabby Girl Creations. It is strictly prohibited to make copies of, distribute and/or use our artwork and items for sale, claim the artwork as your own, use commercial, and/or for any other purpose than the terms discussed in the listing. All sales are for PERSONAL use ONLY. All of our mixed media art is copyrighted material. The sale of the mixed media art does not transfer the ownership of the copyrighted material. The artist, Michelle Thompson of Shabby Girl Creations, retains the right to copy and reprint this image before, during and after the sale of the original mixed media art. The purchaser of the original mixed media art is prohibited from making copies of, distributing and/or modifying the art without express written permission from the artist, Michelle Thompson of Shabby Girl Creations. Thank you. If you have questions please don't hesitate to contact us.
Contact Information
If you have any questions, please feel free to contact us at shabbygirlcreations@gmail.com.
