Fabric used in these items may or may not be prewashed, therefore some shrinkage may occur. Machine wash warm on regular or delicate cycle, tumble dry. Stain removers can be used, HOWEVER, they may discolor your product - I am not held responsible for this. I also reserve the right to refuse service to anyone at anytime for any reason.
I follow all payment policies set up by aftcra. I do not accept mailed-in payment, payment via email, or payment via phone. This is for everyone's security.
As items are already made, items ship within 1-3 days of your order. All items are appropriately protected from the elements and the harsh conditions that occur with mail. All items are shipped USPS at the lowest cost possible. I do not do express shipping or overnight shipping.
Refund & Exchange Policy
I only issue refunds in the case of a defective product. I do not offer exchanges. If, on arrival, the product is defective, the refund will be issued ONLY with photographic proof of the damage. Defective products must be postmarked within 5 days of contacting me about the issue.
Unfortunately as these are all made ahead of time and ready to ship, out of my scrap fabric, I am unable to accept custom orders. Sorry! All items are made in a non-smoking, dog-friendly home.