Introduction

Any inquiries for costum work can be e-mailed to portraitsbysarab@gmail.com

Payment Policy

Full payment is due prior to order being shipped. If there is an original illustration that you love but can not afford I am open to discussing a payment plan, just contact me at portraitsbysarab@gmail.com and we can talk! If you would like to make a custom order 30% of the full price is due prior to the order being started. This 30% fee is a down payment on my time and is non refundable.

Shipping Policy

Allow 1 to 2 weeks for prints to be shipped in the U.S. Everywhere else please allow 2 to 3 weeks. Originals illustration will ship in 2 to 3 days and tracking information wil be available for orders within the U.S. Everywhere else please allow 1 to 3 weeks for shipping and tracking information will be included.

Refund & Exchange Policy

If you recieve an order that arrives damaged please contact me within 7 days of receiving it and we can discuss a full refund or an exchange depending on what you want. It is the customers responsibility to pay for return shipping as I am a small business. Custom orders require a 30% down payment that is non refundable. During the processes of completing the order the customer is welcome to cancelled the order at anytime. Once the custom order has shipped it is non refundable. If the order is damaged during shipping an exchange can be made. If there are any issues with the order once recived please contact me within 7 days and we can sort out the problem.

Contact Information

Please feel free to contact me at anytime! portraitsbysarab@gmail.com

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