Sapphire Studio's Policies
Thank you for your interest in my greeting cards! I strive to make each card a beautiful, coordinating, work of art. Customer service is very important to me, so contact me with any questions you have and I will happily answer them very quickly.
As a method of payment, I accept Paypal. You do not need a PayPal account to pay for your items through PayPal. You can choose the PayPal option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account. I will send your purchase to you, after your payment has been cleared. Contact me if you are having any issues with your payment.
I will ship your items via USPS. I will carefully package them in a padded envelope (via ground shipping) until over 18 cards have been purchased together. After that I will begin to use flat rate priority mail boxes. If you would like to pay extra for faster shipping or insurance, contact me for more information. I will use the Paypal mailing address provided to me for shipping unless otherwise specified.
Refund & Exchange Policy
Refunds will be accepted if the card for some reason comes to you in a damaged condition. I will pay for the shipping costs for you to return it.
CUSTOM ORDERS- You can send me an image you would like me to make a card out of. This will cost an additional $1.25 per a card. However if you want multiples of the same card we can discuss a less expensive option. Please make sure there is no copyright infringement on the image you select. That is very important to me. If you see an image you like, already chosen by me in my cards, but would like a different background, contact me and I can do what I can to create what you are looking for. I will charge you an additional $0.75 if you see the background pattern on another card you want to use, and I happen to have that in stock. More money might be charged if it takes more time to email back and forth deciding on a background you like. I will not begin the custom orders until payment has come through.
You can contact me through this site or email me at Sapphirestudioart@gmail.com. ---- Thank you! I hope you have just as much fun looking through my greeting cards as I have had making them.