Introduction

After receiving your item, you have 7 days to contact me if you are not happy with you order, and 30 days to ship back your item, in the same condition you received it. Just pay for shipping and you will receive a full refund for what you paid for the item after the item is received. But you will not be refunded for the cost of shipping it back. If an item arrives damage, please send me a photo of the damage and you will be refunded. If the item is determined lost in the mail, we can work something out. If an order is placed over the weekend, the order will be shipped out first thing by the beginning of the following week. For now I will only do custom orders in the different colors that I have available and if I am able to do your requested item. Custom orders must be paid first before I start making the item. Work is done at a pet friendly home.

Payment Policy

Paypal

Shipping Policy

Your order will be shipped out in a bubble mailer that will include a tracking number. Larger orders will be shipped out in a box with a tracking number. If an order is placed over the weekend, the order will be shipped out first thing by the beginning of the following week. Allow for 1 to 3 business days for item to be shipped out. I only sell and ship in the United States.

Refund & Exchange Policy

After receiving your item, you have 7 days to contact me if you are not happy with you order, and 30 days to ship back your item, in the same condition you received it. Just pay for shipping and you will receive a full refund for what you paid for the item after the item is received. But you will not be refunded for the cost of shipping it back. If an item arrives damage, please send me a photo of the damage and you will be refunded. If the item is determined lost in the mail, we can work something out. CUSTOM ORDERS You can cancel your custom order within 48 hours and you will receive a full refund. If you cancel after 48 hours, you will only receive half your money back. Remember, I am using my time to make a custom order, and my time is valuable to me. Think carefully before making or cancelling a custom order.

Contact Information

If you have any problems or questions, contact me at warriorsoffaith75@yahoo.com

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