Romantic Bridal Design's Policies
Additional Policies and FAQs Your feedback is very important to us. Please let us know if you have any question or concern. We will be more than happy to help you. We make every effort to ensure that our products are packed well enough to sustain transit, however, due to the delicate nature of this product, certain minor defect may happen randomly. Please let us know and we will be happy to assist you. Thank you for choosing Romantic Bridal Design!
We require inmediate payment on all orders. Custom orders are non-refundable.
Shipping All orders will be shipped with USPS and Delivery Confirmation. Please check "Your Account" ---> "Purchases", to view your order and your tracking number. International Buyers: The buyer will be responsible for any and all customs charged by your country to import the item(s). It is rare that any customs are charged but you should be aware there is a possibility you may have to pay customs in order to receive your item. The frequency of orders being charged customs in the United Kingdom seem to be increasing so please be aware of this before ordering.
Refund & Exchange Policy
Policies Payment Refunds and/or exchanges are welcome within 7 days of receiving your item. If for any reason you aren't happy, please contact us! We will do our best to make it right.
Refunds and Exchanges Refunds and/or exchanges are welcome within 7 days of receiving your item. If for any reason you aren't happy, please contact us! Due to the custom nature of our wedding sandals, there will be a 10% restocking fee on any refunds and shipping fees are non-refundable.
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