Retro Pop Namu's Policies
Welcome to Retro Pop Namu. My items are wearable hand silk screened art and illustrations inspired by old Japanese motifs, culture and my 3D character artist background. Ever since I became a Mom, I always wanted to create interesting characters or designs and wear them with my KIDs!! I hope other families enjoy my work:) ***Please leave a note regarding size in the message to seller box on checkout page. Feel free to ask me any questions as well.***
We accept PayPal only
Shipping: I ship via USPS First Class Mail within the U.S. and via First Class Airmail for international orders unless specified otherwise. If you would like to make any other arrangements, please let me know. * For First Class Airmail for international orders I can't not truck items when they left for US. I can only truck within US only. *Please make sure your shipping address on Etsy and PayPal match. *I cannot be responsible for loss or damage during shipment. If you would like to add insurance, please convo me before your purchase. *International customers are responsible for all customs and taxes associated with the shipment of items. All items will be declared as "merchandise"; unfortunately they cannot be declared as gifts.
Refund & Exchange Policy
We accept exchanges up to 3 weeks after purchase date. Write to us first to arrange the exchange. The buyer pays shipping back to us and return shipping (the rate is cheaper usually $3 for USA). The item must be in new condition and unworn.If we make a shipping mistake we will refund return shipping costs to the buyer. We can also accept returns up to 2 weeks after purchase. Items must be unworn. A refund will be given for the original price minus the original shipping.
If you are interested in wholesale, please contact me.
email: email@example.com Phone: 206-356-8426