R & B Jewelry's Policies
•R & B Jewelry strives to make sure all customers leave our shop satisfied. If there are any complaints please let us know so we can do all we can to fix them. •R & B Jewelry reserves the right to refuse service to anyone not respecting the policies of the shop. •R & B Jewelry provides many one of a kind pieces and, while custom orders are accepted, note that we may not be able to do exact replicas. •Custom orders are subject to restrictions depending on the availability of requested materials. •If there are any questions about our store or our policies not listed here please feel free to contact us with any questions.
•Payment is processed through PayPal. •Once the payment is confirmed then the products ordered will be shipped.
•Standard shipping price for a single item is based upon distance from our headquarters in Southern Nevada. •Standard shipping for purchases more than $40 is free, except for expedited shipping. •Expedited shipping is available for an additional $5 on all purchases. •Shipping is available only in the U.S.A.
Refund & Exchange Policy
•Refunds are available minus all shipping costs, except custom orders. •Custome order refunds are minus all shipping costs and costs of custom materials.
For all other questions on our store policies , please contact us.