Radish Balloon's Policies
Welcome and thank you for browsing the shop. All items are home made in Akron, OH. I use new and re-purposed fabric, all pre-washed. **Items may vary slightly from pictured item. For example, the back of a children's apron may be different color from the one pictured or the charms may vary in an I Spy Bag. If there is concern regarding details of the item, please contact the seller prior to purchasing.
Acceptable payments include Paypal and credit card. Any custom orders must be paid in full before I will begin making. All sales are final. If there is a problem with something purchased, please contact the seller within 10 days to discuss options.
All orders are shipped via USPS, standard shipping. All items are shipped within 2 business days from Akron, OH, excluding custom orders. International orders may be subject to additional charges which the buyer is responsible for. Tracking is only available for orders within the US. Buyer assumes responsibility once item leaves the US. Contact seller to request another shipping provider, and note that shipping rate will vary. There are shipping discounts when ordering more than one of most items in the shop.* ***This excludes I Spy Bags, unless you have a custom order. Contact the seller with requests of more than 5 I spy Bags for a discount on shipping.** Priority shipping may be available upon request, with additional charges.
Refund & Exchange Policy
All sales are final. If your order is damaged or if you are dissatisfied, please contact the seller and an arrangement may be made. In order for a refund, buyer must ship items back, at the buyers expense. Contact seller before ordering if you have any concerns.
All items are made in a home containing one cat. If allergies are an issue, please contact seller before ordering.
Contact Regina Southall of Radish Balloon at email@example.com